Important Note: This Terms and Conditions document is a legally binding agreement between you and TCL99MY. By registering or using this platform, you confirm that you have read, understood, and agreed to all stated terms.
1Acceptance of Terms and Conditions
Welcome to tcl99my. This platform is operated by TCL99MY and provides online entertainment services to eligible users. Access to and use of this platform is subject to the terms and conditions set out in this document.
By accessing the tcl99my website, downloading our app, registering an account, or using any part of our services, you automatically agree to be bound by all of these terms and conditions. If you do not agree with any part of these terms, you are not permitted to use tcl99my's services.
These terms and conditions should be read together with Privacy Policy and Responsible Gaming Policy ours, all of which form part of the overall agreement between you and TCL99MY.
2Registration Eligibility
To register and use the tcl99my platform, you must meet all of the following eligibility requirements:
- You must be of age at least 18 years of age or have reached the legal age of majority in your jurisdiction — whichever is higher.
- You must register as a private individual and not on behalf of a third party.
- You must have full legal capacity to enter into a binding agreement.
- You are not on the list of individuals prohibited from using online gambling services in your jurisdiction.
- You have never had an account at tcl99my closed or suspended due to a previous terms violation.
Warning: TCL99MY reserves the right to request proof of age at any time. Accounts found to be held by underage individuals will be closed immediately and any remaining balance will be forfeited.
3Member Account
Each individual is only permitted to hold one (1) active account on the tcl99my platform at all times. Holding multiple accounts is a serious violation that may result in the closure of all associated accounts and the forfeiture of all balances and bonuses.
You are fully responsible for:
- Ensuring that all information provided during registration is true, accurate, and up to date.
- Keeping your account username and password confidential.
- All activity that takes place under your account, whether conducted by you or any other party.
- Notify tcl99my immediately if you suspect unauthorized access to your account.
Identity verification (KYC) is mandatory before any first withdrawal is processed. You are required to submit a valid government-issued ID such as a national ID card or passport, along with proof of your current address.
All KYC information submitted is stored securely and used solely for identity verification purposes in accordance with legal compliance requirements.
4Deposits and Withdrawals
TCL99MY supports a wide range of deposit and withdrawal methods tailored for Malaysian players, including DuitNow, FPX, and major local internet banking. All financial transactions are protected by 256-bit SSL encryption technology.
Deposit terms:
- The minimum deposit is as stated in the platform's payments section.
- Deposited funds must originate from a bank account registered in the same member's name.
- TCL99MY does not accept cash deposits or payments made through third parties.
- All deposits are subject to review and tcl99my reserves the right to decline any suspicious deposit.
Withdrawal terms:
- Withdrawals may only be made to a bank account registered in the same name as the tcl99my member account.
- KYC verification must be fully completed before your first withdrawal request is processed.
- Withdrawal requests are processed within 15 minutes to 24 hours depending on the chosen method and operating hours.
- TCL99MY reserves the right to request additional documents for withdrawals exceeding certain limits.
5Bonuses and Promotions
TCL99MY offers a variety of bonuses and promotions from time to time, including welcome bonuses, cashback, free spins, and loyalty rewards. All bonuses are subject to specific terms stated in each promotional offer.
General terms applicable to all bonuses:
- Each bonus has wagering requirement that must be met before winnings from bonuses can be withdrawn.
- Bonuses may only be claimed once per member, household, IP address, device, or bank account number — unless otherwise stated.
- TCL99MY reserves the right to withdraw or cancel any bonus suspected of being obtained through fraud or abuse.
- Bonuses are for entertainment purposes only and cannot be directly converted to cash without meeting the wagering requirements.
- The validity period for each bonus is as stated in the relevant promotional terms. Expired bonuses cannot be reactivated.
Any attempt to exploit or abuse the bonus system — including opening multiple accounts to claim bonuses repeatedly — will result in bonus cancellation and account closure.
6Game Rules
All games available on the tcl99my platform are operated using software certified by internationally accredited providers. Each game has specific rules accessible through its respective game interface.
Key points regarding game rules:
- Game results are final and cannot be disputed unless a verifiable technical error has occurred.
- In the event of a technical disruption during gameplay, TCL99MY will use system records to determine a fair outcome.
- The use of automation software, bots, or any tools that provide an unfair advantage is strictly prohibited.
- The minimum and maximum bets for each game are as stated in the respective game settings.
- TCL99MY reserves the right to void any bets or wins resulting from identified software errors or system disruptions.
7Privacy and Data Security
TCL99MY takes the protection of our members' personal data seriously. All personal information collected is processed in accordance with Privacy Policy our comprehensive resources.
In summary, you agree that:
- Your personal information is used for identity verification, transaction processing, and service communications.
- TCL99MY uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.
- Your data will not be sold to third parties for marketing purposes without your consent.
- You have the right to request access, correction, or deletion of your personal data, subject to legal compliance requirements.
8Prohibited Conduct
Use of the tcl99my platform is subject to a strict code of conduct. The following are strictly prohibited:
- Opening multiple accounts under the same or different identities.
- Using another person's account credentials without authorization.
- Engaging in any form of fraud, misconduct, or system manipulation.
- Using bots, automated software, or scripts to play or interact with the platform.
- Colluding with other players to exploit games or the bonus system.
- Conducting financial transactions related to money laundering through our platform.
- Using a VPN or other methods to conceal your real location or identity.
- Uploading or distributing unlawful content through any of the platform's communication channels.
Violation of any of the above prohibitions may result in immediate account closure, forfeiture of all balances and bonuses, and legal action where applicable.
9Account Suspension and Closure
TCL99MY reserves the right to suspend or close any member's account at any time for the following reasons:
- Violation of any terms and conditions stated in this document.
- Confirmation that a member does not meet the minimum age requirement or other eligibility criteria.
- Suspicious activity potentially involving fraud or money laundering.
- A self-suspension or self-closure request made by the member.
- Management decisions based on corporate policy or legal compliance requirements.
Members who wish to voluntarily close their account may do so by contacting the tcl99my customer support team. Prior to closure, any eligible balance will be returned upon completion of the relevant verification process.
10Liability Limit
TCL99MY shall not be liable for any loss or damage arising from:
- Service interruptions or downtime caused by system maintenance, updates, or circumstances beyond our control.
- Financial losses incurred as a result of gaming activity on the platform.
- Unauthorized access to your account resulting from negligence in safeguarding your login credentials.
- Game results generated by a certified and properly functioning RNG system.
The total liability of tcl99my to any member is limited to the net deposit amount made within the thirty (30) days preceding the relevant claim, unless otherwise required by applicable law.
11Responsible Gaming
TCL99MY is committed to promoting responsible gaming among all members. We provide a range of tools and resources to help you stay in control:
- Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
- Play Time Limit: Limit the amount of time you spend on the platform per session.
- Self-Exclusion: The option to temporarily or permanently restrict access to your account.
- Reality Check: Periodic reminders of the time spent and amount wagered during a gaming session.
If you or someone you know is experiencing gambling-related problems, we encourage you to seek help immediately. Visit the Responsible Gaming us for more information and support resources.
Playing should always be entertainment, not a burden. If gaming begins to affect your daily life, finances, or relationships, please contact our support team for assistance.
12Amendment of Terms and Conditions
TCL99MY reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. Amendments take effect immediately upon being published on this website.
It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms. The date of the last update will always be displayed at the top of this document.
Continued use of the tcl99my platform following any amendments constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using the platform and close your account.
For any enquiries regarding these terms and conditions, please contact the tcl99my customer support team via live chat or email. Our team is available to assist you 24 hours a day, 7 days a week.